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How to Withraw

To Deposit more than the maximum amount, please contact our customer service:
LIVE CHAT

How do I WITHDRAW funds from my 12BET account?

At 12BET, we adhere to a strict professional conduct in processing payment transactions with our customers. In order to protect our customers from fraudulent situations, we will need to obtain necessary information required in accordance with our Withdrawal Policy.

What is 12BET Withdrawal Policy?

We use 128-bit encryption, provided by Thawte, to ensure the security and privacy of your data. We keep all of your information confidential, and we will never share it or sell it to third parties, except in accordance with our Privacy Policy.

  1. You can only withdraw in the currency that you are currently registered in your betting account.
  2. All withdrawal can only be made in the name and details as registered.
  3. You are required to bet at least 100% of the deposit amount before you can request a withdrawal. All rejected, voided, draw and tie bets shall be excluded in the calculation of turnover requirements. If this betting condition is not met, there will be a 20% administrative fee imposed for withdrawal.
  4. We reserve the right to request for further information pertaining to member's account such as:
  5. - A copy of your passport displaying the photograph and passport number; or
    - A copy of your driving license displaying the driving license number; or
    - A copy of a government-issued photo ID card showing the photograph and ID number.

  6. We reserve the right to modify the mode or method of payment for your withdrawal (fund-out) request at our sole and absolute discretion and to deduct part or all of the fund transfer charges incurred as a result thereof. The Company shall inform the Customer of its decision by e-mail. The Company?s decision is final and binding.
How do I withdraw funds from my 12BET account via Visa/Master Credit Card?

STEP 1
If you have deposited funds to your 12BET account via Visa/Master credit card you will also be able to withdraw funds via Visa/Master credit card. You will not be charged for withdrawals via credit card. Withdrawals via credit card are available to 12BET customers with USD, EUR, GBP or AUD account.

Select DataCash under the Withdrawal button. Input the amount you intend to withdraw and your credit card details, then click the "Request Payout" button.

* We will review your request and once everything is in order, the withdrawal will be processed by our Finance Department. Your request will be credited to your credit card account in 5 to 10 working days and an e-mail will be sent to you informing you of your successful withdrawal.

How do I withdraw funds from my 12BET account via MONEYBOOKERS?

STEP 1
If you have deposited funds to your 12BET account via Visa/Master credit card you will also be able to withdraw funds via Visa/Master credit card. You will not be charged for withdrawals via credit card. Withdrawals via credit card are available to 12BET customers with USD, EUR, GBP or AUD account.

Step 2

Select Moneybookers under the Withdrawal button. Input the amount you intend to withdraw and your Moneybookers Email, then click the "Request Payout" button.

* We will review your request and once everything is in order, the withdrawal will be processed by our Finance Department. Your request will be credited to your NETELLER account within 12 hours and an e-mail will be sent to you informing you of your successful withdrawal.

How do I withdraw funds from my 12BET account via NETELLER?

STEP 1
If you have deposited funds to your 12BET account via NETELLER you will also be able to withdraw funds via NETELLER. You will not be charged for withdrawals via NETELLER. Withdrawals via NETELLER are available to 12BET customers with USD, EUR, GBP or AUD account.

Step 2

Select NETELLER under the Withdrawal button. Input the amount you intend to withdraw and your NETELLER account ID, then click the "Request Payout" button.

* We will review your request and once everything is in order, the withdrawal will be processed by our Finance Department. Your request will be credited to your NETELLER account within 12 hours and an e-mail will be sent to you informing you of your successful withdrawal.

How do I withdraw funds from my 12BET account via Wire Transfer?

STEP 1
You may withdraw via wire transfers by updating your banking details in the Update Bank Details section under the "Manage Account" menu.

Step 2

Select NETELLER under the Withdrawal button. Input the amount you intend to withdraw and your NETELLER account ID, then click the "Request Payout" button.

* If this is your first withdrawal request via wire transfers, we may request for one or more of the following documents and procedures:

A copy of your photographic identity card, passport or driving license with clear visible photograph must be submitted before and held on file

Please allow us 3 to 5 working days for this information to be reviewed and verified prior to our Finance team processing your withdrawal.

How do I withdraw funds from my 12BET account via Asia Local Bank?

STEP 1
If you have deposited funds to your 12BET account via Asia Local Bank-In or 12BET Fast Transfer or Online Banking you will be able to withdraw funds via Local Bank. You will not be charged for withdrawals via Local Bank. Withdrawals via Local Bank are available to 12BET customers with RMB, MYR, THB, IDR and VND account.

Step 2

Select NETELLER under the Withdrawal button. Input the amount you intend to withdraw and your NETELLER account ID, then click the "Request Payout" button.

* We will review your request and once everything is in order, the withdrawal will be processed by our Finance Department. Your request will be credited to your bank account within 3 to 6 hours on working days and an e-mail will be sent to you informing you of your successful withdrawal.

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