FAQs and Help
What are the methods do you offer?
What is the minimum and maximum deposit amount?
Each deposit method may have a different deposit limit. Minimum and maximum deposits will be determined by the system and will be displayed on deposit page. Please CLICK HERE for further details.
How long does it take to process my deposit?
AT 12BETCASINO every effort is made to process your transaction request as fast and efficient as possible. CLICK HERE to check processing time of our deposit methods. Please be advised to keep the bank receipt or transaction reference id as we might request if for proof of transaction.
Is there any fees for deposits at 12BETCASINO?
We do not charge fee for your deposit however you might still have a fee applied by your provider/bank.
How do I deposit via Local Bank-in?
What is the minimum and maximum withdrawal amount?
Each withdrawal method may have a different withdrawal limit. Minimum and maximum withdrawal will be determined by the system and will be displayed on deposit page. Please CLICK HERE for further details.
Do I need to provide any identification?
You might be required proof of identification documents. We will notify you via phone or email if this is required.
How long will it take me to receive my withdrawal?
As part of our commitment to provide a truly superior service, 12BETCASINO makes every effort to ensure that your withdrawal request is processed as quickly and efficiently as possible. However, this will vary depending on your chosen withdrawal method. Click here to check processing time of our payment methods.
How do I cancel my withdrawal?
You will need to contact our Customer Service and if the withdrawal has not been processed it can be stopped.
Why do I keep getting a message that I did not yet play the bonus
when making a withdrawal?
Every bonus campaign has different rules. Until you've met the conditions of your bonus, you won't be able to withdraw the deposit + bonus amount. Players without bonus should wager 1x to be able to withdraw.